2. What happens to the maturity proceeds if I'm not living in Singapore when my policy matures?
If the policyholder is not living in Singapore and would like to receive the maturity proceeds when the policy matures, the policyholder needs to give specific instructions as to the mode of payment (i.e. bankdraft or telegraphic transfer). This can be done on the attached separate "Maturity Payment Instruction" for mode of payment that is sent to policyholder with foreign address. The policyholder must also indicate the foreign currency to be paid out to.

3. Who will the maturity claim be paid to?
Maturity proceed will be paid to the owner of the policy.

4. Do I need to keep Great Eastern informed upon maturity of my policy?
No. About 10 days prior to the maturity of your policy, Great Eastern will sent you a mail informing you on the maturity date and maturity amount.

5. Can I request for direct crediting of my maturity proceed?
Yes. 2 months prior to maturity of your policy, Great Eastern will send you an invitation to participate in direct crediting of your maturity proceed to your bank. Please note that direct crediting is only allowed for amount equal or lower than $30,000.

6. Can I utilise my maturity proceeds for payment of premiums for another policy or for repayment of policy loans/APL?
No.

7. Can I transfer my maturity proceeds as full/part payment to a new policy that I wanted to purchase?
Yes, kindly inform your servicing Life Planner on the request. Great Eastern shall send you a cheque for the balance maturity proceeds, if any, after the transfer of the maturity proceeds.

8. Can I authorise my Life Planner to collect the maturity cheque?
Yes. Your Servicing Life Planner will require an authorisation form signed by you before we can release the cheque to your Servicing Life Planner. Please note that the authorisation letter has to be submitted to us at least 7 working days before the maturity date.