Our Service Excellence
"The services rendered is above my expectations, professional and hassle free. Keep up with the good service. Thank you."

"No suggestion for service improvements. I have never expected such efficient services."

"Claims department staff is doing an excellent job. Well done. I’m confident in sharing and promoting Great Eastern, especially claims dept staff on their caring attitude and turnaround time."

"Very satisfied with the service. Procedure went on very fast and smooth."

"Keep up with the excellent services."

"I am totally satisfied with the services."

"Keep up with the good work. I like the patience when explaining the claims details to me."

"The claim services are above my expectations. No suggestion for further improvements."

"You’re doing a great job! Keep up the good work."

"Service is satisfactory and professional."

"Well done. Life is Great with Great Eastern Life!"

"Excellent service already noted."

"I’m quite impressed with your Claims Department."

"Excellent job. Keep it up."

"The service is excellent. Well done."

"Thanks so much for your assistance rendered in the submission of the claim. For all you do, many thanks to you."

"Now you people are doing a great job. Keep up the good work."

"Service is excellent. Thank you so much for all your help."

"I am very pleased with the efficient work done by your claims staff. Keep up the good work & Great Eastern Life is going towards a branded company."

Our Expeditious Processing
' The claims payment provides me with needy financial relief to my daily expenses and medical treatment fees during this period of extreme tribulation. I will like to commend the Claims Department for their professionalism and efficient service which allows me to receive my claims payment within 3 days. I am also grateful with the exemplary services exhibited by my Life Planner, who provided excellent assistance to me in filing and following up on the claim.'

(The Life Assured is a victim of a vicious arson attack,
which resulted in 33% burns on her body)

"This was my first claim & I have been pleasantly surprised by the prompt & responsive service. No particular suggestions for improvement. Keep up the good work."

"I was happy to learn that the overall claims process was so fast and easy. Thanks!"

"Compared to another insurance company, your claims service is considered very prompt. Excellent! I received the cheque within a week."

"Quick and fast payment. Excellent service."

"Thank you very much for your expeditious manner in resolving my insurance claim. I must say that Great Eastern is a great insurance company and the staff and agents are fantastic."

"Excellent and prompt service. Keep it up!"

"The claim service is efficient and the payment came in very promptly."

"I would like to thank you for your efficiency in getting the claims processed so quickly."

"I really want to extend my heartfelt gratitude towards the efficiency of the processing of my claim."

"I was so surprised to receive your reply within four days. Great Eastern services are indeed commendable."

"Thank you for your quick response and wonderful services for the recent claim."

"Just a card to convey my appreciation for your prompt attention in dealing with my problem. This will be a much better world if there are more people like you. Glad to know you. Thank you!"

"Many thanks for your prompt action. Greatly appreciate your efficiency. Thanks again and best regards."

"Very professional in sending me a letter to confirm that they have received my claim forms and prompt in payment."

"I am impressed by and appreciative of the swift process of my claim."